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How long does it take to receive my order? Are rush orders accepted?
It depends on what you are ordering. The typical production time for most custom printed products is 2 weeks. We offer rush service with shipping in as little as three days on many items. Digital photo shirts can be shipped the next day. Please e-mail or call us for the availability of this service. If you have a specific date to have your garments in hand, please advise us by e-mail.
Will the printing fade on my shirts after a few washings?
No. The printed image, when applied and laundered properly, will last well beyond 30 washes. Here are our recommendations for maintaining your custom clothing:
- Wait for at least a day (24 hours) before the first wash after printing
- Turn the garment inside out for washing and drying
- Do not dry clean the garment. Rather, machine-wash it at low or warm temperature
- Use a mild detergent. Never use chlorine bleach.
- Tumble dry on the low temperature setting
- Avoid ironing directly on the image. If ironing is required, turn the garment inside out.
Do you have a guarantee on the products that you sell?
Our guarantee policy is very simple. If we make a mistake on your order or the product is materially defective, we will replace the product at no charge.
Do you offer 2X, 3X, 4X, etc. size shirts?
Yes. The majority of our products are available up to the size 3X. Sizes up to 5X are available on some of the clothing we offer. However, not all colors are available. Send us an email for availability.
Can I pick up an order?
Yes, we offer local pick up at our Laval office. The pick-up option is available in the delivery options on our website. You can also contact us by email or on our Contact-page of our website to let us know.